Product Support Management Analyst

As a Product Support Management Analyst working for Hepburn and Sons LLC, you will supporting the development and execution of integrated sustainment strategies for Hull, Mechanical, and Electrical (HM&E) systems. 

Working at Hepburn and Sons

Working at Hepburn means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of today. We honor handshakes as rigorously as contracts. We keep trust at the forefront of every decision we make and customer we serve! We believe there is no greater principle in business than that of building a solid foundation of trust. We hold one another to the highest levels of integrity and ethics. We cherish every opportunity given to us by our clients. We believe in collaboration, mutual respect, open communication, and opportunity for growth.

• Develop and maintain Integrated Master Schedules (IMS) that capture milestones, dependencies, resource assignments, and critical path analysis
• Build and manage detailed Work Breakdown Structures (WBS) aligned to project scope and deliverables
• Coordinate across engineering, logistics, contracts, and financial teams to support complex projects and deliverables
• Track and update project action items, risks, and deliverables, ensuring alignment with management and leadership priorities
• Prepare briefing materials, status reports, and documentation to support decision-making by senior leadership
• Facilitate stakeholder meetings, maintain minutes, and monitor follow-up actions to ensure accountability
• Support life-cycle sustainment planning efforts, including document coordination and data consolidation
• Apply project management best practices and frameworks (e.g., PMBOK) to ensure consistent and quality execution
• Communicate clearly and professionally in oral, written, and verbal formats with both technical and non-technical stakeholders

• 5 years or more of related experience
• Bachelor's degree in field related areas
• Strong experience in developing and managing Integrated Master Schedules (IMS) using Microsoft Project
• Demonstrated ability to build and maintain Work Breakdown Structures (WBS) aligned to project deliverables
• Proficient in Microsoft Office Suite, particularly Excel, PowerPoint, and Word
• Experience working in cross-functional teams, including engineering, logistics, finance, and contracts
• Strong analytical, organizational, and planning skills with attention to detail
• Excellent oral, written, and verbal communication skills, with ability to convey complex information to diverse audiences
• Proven ability to collaborate across teams and manage competing priorities in a fast-paced environment

Preferred:

• PMP certification preferred; strong understanding of project management principles and best practices (e.g., PMBOK)